Privacy policy

Adrie Production B.V. h.o.d.n. dwcprint is responsible for processing personal data as described in this privacy policy. If you have privacy-related questions, please contact us using the contact details on our website.

We may process the following categories of personal data: name, contact details, company details, account details, order and invoice details, payment status, communication with our customer service, technical data (such as IP address and device information) and data you voluntarily provide, for example design files or request forms.

We process personal data to handle orders and quotations, provide our website and services, offer customer support, process payments, improve our processes, prevent fraud and comply with legal obligations.

We process personal data based on performance of a contract, legal obligation, legitimate interest and, where applicable, your consent.

We send transactional emails about your orders, quotations, shipping, invoices (mandatory) and account security. In your customer account you can choose which optional transactional categories you want to receive, such as order updates and review invitations.

For newsletters and promotions we use Zoho Campaigns. Subscription is opt-in; new subscriptions may require a confirmation email (double opt-in). You can manage mailing list preferences on the same page as your transactional email preferences.

Our website uses cookies and similar technologies. For more information about the cookies we use and how to manage your preferences, please read our Cookie policy.

We retain personal data no longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law, for example for tax administration.

We only share personal data with third parties when necessary for our services (such as payment, shipping or IT providers) or when legally required. Where required, we enter into processor agreements with service providers.

Adrie Production B.V. h.o.d.n. dwcprint takes appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

You have the right to access, rectify or delete your personal data, object to processing, request data portability and withdraw consent where applicable. You may also lodge a complaint with the relevant supervisory authority.

We may amend this privacy policy. The most recent version is always available on our website. Where necessary, we will inform you of material changes.